Last Updated: May 2026
Welcome to Gradply. Please read these Terms and Conditions ("Terms") carefully before using the Gradply mobile application, website, and associated services (collectively, the "Platform"). By creating an account, accessing, or using the Platform, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Platform.
Matchmaking Venue Only: Gradply functions strictly as an interactive reverse-marketplace application connecting Students with independent Experts. Gradply is not an educational institution, a migration agency, an employer, or an immigration advisory body.
No Agency Relationship: Any legal, contractual, financial, or professional relationship formed outside or inside the Platform is strictly between the Student and the Expert. Gradply is not a party to any contract executed between users.
Independent Advice: Gradply does not review, verify, approve, or guarantee the technical, migration, legal, or educational advice provided by Experts. Reliance on any advice obtained via the Platform is entirely at your own risk.
Australian Consumer Law (ACL): If you use this Platform within Australia, our services come with statutory guarantees that cannot be excluded under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)). Nothing in these Terms limits, excludes, or modifies those non-excludable rights.
Migration Act 1958 Compliance: It is the exclusive responsibility of the Main Expert to ensure they hold the necessary licenses, registrations, and certifications (such as MARA registration in Australia or equivalent international credentials) to provide immigration or visa advice. Users must not provide unauthorized immigration assistance through the platform.
Eligibility: You must be at least 16 years of age to create a Student account. If you are under 18, you must have parental or guardian consent to use the Platform.
Accuracy of Information: You agree to provide accurate, current, and complete information during registration and to keep your profile updated.
Account Security: You are entirely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use.
To maintain operational integrity, safety, and stability, all Users must adhere to the following rules:
Users explicitly agree NOT to:
Private Workspace: The internal team chat feature is entirely separate from external Student facing communication layers. It is designed solely for closed-loop internal agency communication between Main Experts and their registered Sub-Experts.
Monitoring Discretion: Main Experts maintain full visibility and supervisory control over messages exchanged within their designated internal agency channels. Gradply does not monitor internal office chat logs except to comply with law enforcement or resolve server infrastructure anomalies.
Platform Ownership: All source code, database structures, UI/UX designs, trademarks, logos (including the Gradply logo), and software systems utilized on the Platform are the exclusive property of the Company or its licensors and are protected under Australian and international intellectual property laws.
User Content License: By posting text, profiles, or reviews on public sections of the Platform, you grant Gradply a non-exclusive, worldwide, royalty-free license to use, host, display, and reproduce that content for marketing and operational optimization.
As-Is Provision: To the maximum extent permitted by applicable law, the Platform is provided on an "As-Is" and "As-Available" basis without warranties of any kind, whether express or implied.
Limitation of Damages: In no event shall Gradply, its directors, employees, or tech infrastructure providers (including Emergent automated deployment layers) be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of visa opportunities, university rejections, financial loss, or data corruption.
Indemnity: You agree to indemnify and hold harmless Gradply and its affiliates against any third-party claims, liabilities, losses, damages, or costs (including legal fees) arising out of your breach of these Terms, your use of the Platform, or your professional interaction with other platform users.
Your data privacy is paramount. Collection, processing, storage, and transfer of all user documents, profile details, and system communications are governed strictly by our Gradply Privacy Policy, which complies with the Australian Privacy Act 1988 (Cth) and global data protection guidelines.
Right to Terminate: Gradply reserves the right, in its sole discretion and without prior notice, to suspend or terminate any user account that violates these Terms, compromises platform security, engages in fraudulent behavior, or fails to pass manual professional expert vetting procedures.
These Terms are governed by and construed in accordance with the laws of the State of Western Australia, Australia.
Any legal disputes or claims arising out of or connected with the use of this Platform shall be subject to the exclusive jurisdiction of the courts of Western Australia.
We reserve the right to update or modify these Terms at any time. When updates occur, we will notify users inside the application dashboard or update the "Last Updated" date at the top of this document. Continued use of the platform after changes take effect constitutes binding acceptance of the updated Terms.
Contact Us: For questions, legal inquiries, or formal notices regarding these Terms, please contact us via the official channel at support@gradply.com.